FAQs

Are duty and taxes included in my Quote?
Do you have a minimum order quantity?
Do I have to provide an L/C at site?
How long has your company been in business?
Do you have engineers on site? If so, what are their specialties?
What is your company''''s philosophy regarding quality?
If there was a defect in one, or some, of the units - how does your company prefer to handle them?
What is your company''''s standard response time to quotes?
What do you like to see in the quote package?
Why should we choose your company over the next?

Q. Are duty and taxes included in my Quote?
A. Our quote includes, unless otherwise noted, all charges for freight, duty and taxes in the piece price.

Q.Do you have a minimum order quantity?
A. We have no minimum order quantities，We can quote low volume items. Smaller production runs can be accepted if the product requires assembly, packaging, and other labor intensive and value-added functions. More value-added operations translate into more cost savings.

A typical minimum starting order is $300 and we strive to build long term relationships with our customers with business ultimately reaching $300,000+ per year in orders.

Q.Do I have to provide an L/C at site?
A. For new customers and large orders, we may require a letter of credit. After a relationship has been developed we will review the terms and we may at our discretion extend N 15 day terms.

Q.How long has your company been in business?
A. Assemblink, Inc. has over 20 years of manufacturing experience .

Q.Do you have engineers on site? If so, what are their specialties?
A. Yes, we have on-site engineers in our company in China covering electronics, metals and plastics.

Q.What is your company''''s philosophy regarding quality?
A. International Assemblink, Inc. is certified ISO 9001/2000. We provide all levels of inspection and quality assurance.

Q.If there was a defect in one, or some, of the units - how does your company prefer to handle them?
A. We will follow through with production only after the customer has approved first article samples. All parts go through our factory final inspection before they are submitted for customer approva. If there is a defect, we will consult with our engineers and the customer on the best way to solve the problem and corrections will be made at the factory. For any defective product that reaches our customers, we will discuss the best method for resolution including monetary allowances. All bed boards would be re-made by us.

Q.What is your company''''s standard response time to quotes?
A. RFQ response time depends on the product. The average quote time is 2-4 days.

Q.What do you like to see in the quote package?
A. Your quote package should include:

• Detailed drawings and specification.
• 3+ samples of the product
• Estimated annual volume and lot sizes
• Target costs
• Estimated award date
• Potential manufacturing concerns

Q.Why should we choose your company over the next?
A. You should choose Assemblink Inc. because we are a professional manufacturer for customized products. We can provide a substantial cost savings over most competitors and you deal directly with a U.S. company. References available upon request.